Frequently Asked Questions

Everything you need to know about shopping with Clekryna

What are your standard shipping times?

We typically process orders within 1-2 business days. Standard shipping usually takes between 5 to 10 business days depending on your location.

How can I track my order?

Once your order has shipped, you will receive an email notification with a tracking number and a link to the carrier's website to monitor your delivery.

What is your return policy?

We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.

Which payment methods do you accept?

Clekryna accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.

Do you ship internationally?

Yes, we ship to most countries worldwide. Please note that international orders may be subject to customs duties and taxes upon arrival.

How can I contact customer support?

You can reach our dedicated support team via the 'Contact Us' page on our website or by emailing [email protected] for assistance.